Christchurch

153 Orchard Road, Harewood

CHRISTCHURCH AIRPORT GUIDE

Christchurch Airport Pick-up & Return Guide

Welcome to A Rentals Christchurch Airport. This guide provides step-by-step instructions to help you find our airport shuttle pick-up point, collect your rental vehicle, and return it at the end of your trip. Please review the information below before arriving at Christchurch Airport.

  • Free Airport Shuttle

    We provide a complimentary airport shuttle between Christchurch Airport and our rental branch. After arriving at the designated shuttle pick-up point, please contact us to arrange your transfer.

    Complimentary shuttle service
  • Branch Opening Hours

    Our Christchurch Airport branch is open daily from 8:30 AM to 7:00 PM. Our complimentary airport shuttle operates from 8:30 AM to 6:30 PM.

    Daily: 8:30 AM – 7:00 PM
  • After-hours Pick-up & Return

    Vehicle pick-up and return outside normal branch opening hours are available by prior arrangement. Please notify us at least 24 hours in advance. An additional NZD $65 fee applies.

    Advance arrangement required

Arriving at Christchurch Airport? Follow our step-by-step airport pick-up instructions below to locate the Courtesy Shuttles pick-up point. View airport pick-up instructions →

Airport Shuttle Pick-up

Christchurch Airport Pick-up Instructions

Arriving at Christchurch Airport? Select your arrival terminal below and follow our step-by-step guide to find the A Rentals shuttle pick-up point.

International Terminal Pick-up

Follow these three steps to reach the Courtesy Shuttles pick-up point at Christchurch Airport.

1

Follow Check-in Signs

Turn right after customs

After collecting your luggage and clearing customs, turn right and follow the signs Check-in toward the check-in counters.

2

Exit via Door 2

Walk past the check-in counters

After passing the check-in counters, head towards Door 2 to exit the terminal.

Important: Please call A Rentals at 09 600 6660 when you reach the Courtesy Shuttles pick-up point. Our team will arrange your transfer to the Christchurch branch.

Domestic Terminal Pick-up

Follow these four steps to reach the Courtesy Shuttles pick-up point at Christchurch Airport.

1

Take the Escalator Down

After collecting your luggage

After collecting your luggage, go straight and take the escalator down.

2

Follow Check-in Signs

Head towards the check-in counters

Then, follow the signs Check-in toward the check-in counters.

3

Exit via Door 2

Leave the terminal

After passing the check-in counters, head towards Door 2 to exit the terminal.

Important: Please call A Rentals at 09 600 6660 when you reach the Courtesy Shuttles pick-up point. Our team will arrange your transfer to the Christchurch branch.

Airport Vehicle Return

Christchurch Airport Return Instructions

Returning your rental vehicle at Christchurch Airport? Follow these three simple steps to return your vehicle and get to the airport.

  1. Drive to Our Branch

    Please return your vehicle to our Christchurch Airport branch at 153 Orchard Road, Harewood, Christchurch .

  2. Park & Return the Keys

    Please park your vehicle in our parking lot and return the keys to a member of our staff.

  3. Take the Airport Shuttle

    Once our staff has completed the vehicle inspection, you can take our shuttle to Christchurch Airport.

Complimentary airport shuttle: 8:30 AM – 6:30 PM. Branch operating hours are 8:30 AM – 7:00 PM. View operating hours and after-hours information.

Helpful Information

Important Information

Please check our operating hours and airport shuttle service hours before your pick-up or return.

Before You Arrive

Branch Operating Hours 8:30 AM – 7:00 PM
Complimentary Airport Shuttle 8:30 AM – 6:30 PM

Please note: Branch operating hours and complimentary airport shuttle service hours are different. The branch is open until 7:00 PM; complimentary airport shuttle service operates until 6:30 PM.

After-hours pick-up and return: To arrange for pickup or drop-off outside of standard hours, please notify us at least 24 hours in advance, and a fee of $65 will apply.

Frequently Asked Questions

Pick-up & Return FAQs

Find answers to common questions about collecting and returning your rental vehicle.

Does A Rentals provide airport shuttle services?

All A Rentals locations are near the airport, and we offer complimentary airport shuttle services during office hours (8:30 AM – 6:30 PM).

Is it possible to pick up or drop off the car outside of office hours?

Yes, it is possible. To arrange for pickup or drop-off outside of standard hours (8:30 AM – 7:00 PM), please notify us at least 24 hours in advance, and a fee of $65 will apply.

What are the requirements for a driving licence when hiring a car?

To hire a car, you must hold a valid, full driving licence. If your licence is not in English, you will need to provide an NZTA-approved translation or an International Driving Permit alongside your original licence. You must present a physical copy of these documents when picking up your rental car.

You must present your original physical driver licence when picking up your rental car and carry it at all times while driving in New Zealand. The New Zealand Police may require the original licence to verify its validity.

For more information on Digital Driver Licences:

Victoria Digital Driver Licence

NSW Digital Driver Licence

What are the credit card requirements when renting a car? Do I need to pay a deposit?

The primary driver needs a valid Visa or Mastercard credit card. According to our policy, the renter, driver, and credit card holder must be the same person, and the card must display the cardholder’s name. Depending on the insurance type you choose, a pre-authorised deposit of varying amounts will be charged to your credit card.

Can I return the car to a different location?

Yes, you have the flexibility to return the car to a different location between our branches in Auckland, Christchurch, Wellington, and Queenstown, subject to vehicle availability. Please note that additional fees may apply for one-way rentals.

What happens if I need to return my car before the agreed-upon date?

If you return your vehicle before the scheduled date, no refund will be issued for the unused portion.